Terms & Conditions – Radio Rays
Welcome to Radio Rays. By using our website and services, you agree to the Terms & Conditions below. Please read them carefully before booking a service.
1. General Information
Radio Rays provides independent installation and support services including:
- Vehicle radio and audio installation
- Home and office security camera installation
- On-site and remote technical assistance
We operate independently and are not affiliated with, endorsed by, or authorized by any brand, manufacturer, or trademark owner. All product names belong to their respective owners.
2. Use of Our Website
By accessing the Radio Rays website, you agree to:
- Use the site only for lawful purposes
- Not disrupt, damage, or attempt unauthorized access to the website
- Not misuse any booking forms, contact pages, or communication tools
All website content—including text, layout, and graphics—is the property of Radio Rays and may not be copied or reproduced without permission.
3. Service Availability
Service availability may vary based on:
- Your location
- Technician availability
- Weather and other factors outside our control
Radio Rays reserves the right to accept or decline service requests for safety or feasibility reasons.
4. Customer Responsibilities
Customers agree to:
- Provide accurate information about their vehicle or property
- Ensure safe access for on-site services
- Purchase their own equipment or devices (unless explicitly stated otherwise)
- Confirm that devices are compatible with their vehicle or property
We provide guidance, but the final purchase decision is the customer’s responsibility.
5. Independent Operation
Radio Rays does not sell hardware or equipment.
We strictly provide professional installation and support services.
We do not claim:
- Brand affiliation
- OEM authorization
- Certification on behalf of any product manufacturer
We also do not provide warranties for third-party equipment.
6. Service Process
Our services include:
- On-site installations
- Remote/online support
- Technical consultation
Time estimates are approximate and may vary depending on wiring, equipment condition, or on-site factors.
7. Payments
- Payment terms and methods are provided at the time of booking.
- Service prices may vary based on location, complexity, and service type.
- We do not store or save any payment information.
8. Cancellations & Rescheduling
- Customers may cancel or reschedule by contacting us before their appointment.
- If a technician has already arrived or work has started, a visit fee may apply.
- Radio Rays may reschedule or cancel appointments when necessary.
9. Liability
Radio Rays is not responsible for:
- Damage caused by defective, incompatible, or low-quality third-party equipment
- Pre-existing wiring or installation issues
- Customer-installed devices or modifications
- Losses caused by misuse or mishandling of products
We always aim to deliver careful, professional service, but cannot guarantee performance of devices we do not supply.
10. Third-Party Products
Any brand names or product references on this website belong to their respective owners.
Information provided by Radio Rays is for general guidance only and should not be considered manufacturer advice.
11. Privacy & Data Handling
We respect your privacy.
Any personal information you provide is used only for:
- Responding to service inquiries
- Scheduling and completing services
- Customer support and communication
We never sell or share customer information unless required by law.
For full details, please see our Privacy Policy.
12. Updates to Terms
We may update these Terms & Conditions at any time.
Changes take effect once posted on this page.
13. Contact Us
For questions about these terms, you can reach us at:
📧 Email: Contact@radiorays.com
📞 Phone: +1 (866) 623-7221
📍 Service Areas: 7368 Palmdale Dr, Boynton Beach, FL, United States, Florida